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Try using the next method, download the video again, or use a video converter to fix the problem. If the video isn’t playing in other apps as well, then the issue might be with the video. The easiest way to do so is to use any other media player available on your device to run the video. So far, if you’ve tried all the above troubleshooting and still QuickTime can’t open the video file, you must cross-check the file for any corruption. Now, try to run the file on QuickTime Player to test if you can resolve the issue or not. If you feel the extension is not what it should be, try changing it. Step 3: Here, check the More info and Name & Extension and ensure all is in order. Step 2: Select the File, right-click, and select Get info. Step 1: Open Finder and navigate to the location where the file is stored. You may try the following steps on a MacBook or iMac. In such a scenario, renaming the file in the correct format name should help.

However, there’s still a chance that the extension name is incorrect or mistakenly changed by you. So maybe the video file is out of the scope, and the ‘The file isn’t compatible with QuickTime Player’ error occurs because it’s simply incompatible.

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However, it can comfortably support formats including QuickTime movie files (MOV), MPEG-4 files (MP4, MP3, M4V, M4A), MPEG-2, AVI, Mjpeg, DV Stream, and audio files such as AIFF, WAV, and AAC. QuickTime Player doesn’t offer as extensive file format support as some of the more advanced media players.

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Note: If using macOS Monterey or earlier, click the Apple icon → About this Mac → Software Update, if available, click Update Now. If the error persists, move on to the next step. Step 4: Once the download is complete, follow the onscreen instructions to update your Mac. Otherwise, go to General and select Software Update.

Step 2: If an update is available, you might get a notification on this page. Step 1: Click the Apple icon from the menu bar and select System Settings. As a result, you can only update these apps by updating the OS. Update the QuickTime Player and macOSĪpple doesn’t offer separate update schedules for built-in apps like Safari and QuickTime Player. If possible, restart the Mac for a clean slate and then open the QuickTime player and try playing the video. Step 3: Click the X button from the top menu bar. Step 2: Try and spot QuickTime Player from the list of apps or use the search bar to find it. Step 1: Go to Launchpad or use Spotlight, search, and open Activity Monitor. Force quitting and restarting the app should easily resolve the issue. Thus it doesn’t respond well to file execution commands and shows random errors. Sometimes, the video player may get stuck in the back-end processing phase. While the ultimate solution is to contact Apple Support and enlist their help, we have found some solutions that can fix issues, like This file contains some media that isn’t compatible with QuickTime player in no time. 7 Ways to Fix Quicktime Can’t Open Video Files Error Whatever the reason, trying the following troubleshooting steps in the order of their appearance below should solve the issue quickly. The QuickTime Player app not responding anymore.Virus and malware in the macOS interfering with the QuickTime Player’s operation.There’s a file format name mismatch with the QuickTime Player’s codec database.QuickTime Player doesn’t support your file’s codec.However, before we move in to fix the file that isn’t compatible with the QuickTime player issue, it’s wiser to check the reasons behind the error. The tech giant suggests two solutions updating the app or using another app, but we have more to offer. As per an Apple Support article, this compatibility issue is something that Apple expects. The infamous macOS video player error can pop up from time to time. Why Am I seeing ‘This File Isn’t Compatible With QuickTime Player’ Error Let’s do that and get your video and QuickTime Player up and running again. To fix it, we first need to understand whether the issue lies with the player or the video. The file isn’t compatible with QuickTime Player issue typically arises when you try to open a media file that QuickTime Player cannot handle. It’s time to set your worries aside and read along. Thankfully you have us for assistance, and we can help you fix it with basic troubleshooting. So if you come across the ‘This File Isn’t Compatible With QuickTime Player’ error, that can be a bummer. QuickTime Player is a go-to for many Mac users.

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